TERMS & CONDITIONS



Georges Terms and Conditions will be revised from time to time. Customers are encouraged to review the Terms and Conditions on a regular basis. 

Rates/Tariffs

All tariffs are quoted in Australian Dollars and inclusive of GST. Tariffs are per night per suite (suites can be set as a double or two singles) and include breakfast served in the suite or at Café George. All tariffs are based on check-in from 2.30pm and check-out before 11.00 am. Late check-outs will have a charge of $65 applied to the nominated credit card.

Rooms

Suites 1,2 and 3 are upper level suites and include a lounge area and private balcony. Suite 4 is an ensuited guest room on the ground floor with external access to the lower lounge and deck. Should a reserved suite become unavailable for maintnenace or other reasons a comparable suite will be allocated. 

Number of Guests

Each suite accommodates a maximum of two adults - additional or visiting guests are not permitted. Guests who sneak additional guests in will be charged $295 per person. 

Use of Accommodation Services 

You consent to Georges Boutique B&B, or authorised agents thereof, using personal information on Guestchek.com in relation to your use of accommodation services.

Children

All suites have been designed for the enjoyment of adults only and are unsuitable for children. Guests arriving with children will be advised that it is not permitted and will not be refunded unless the room is re-booked. Our sincere apologies however other guests may have booked to escape children for a night or two. Guests who sneak children in will be charged $295 per person.

Breakfast

Breakfast is provided complimentary.

Option 1 - A convenient complimentary Rise and Shine boxed breakfast and chocolates for you to take on the run or enjoy in the comfort of your room

OR

Option 2 - Available between 8.30am and 9.45am. Join us in Café George for a cooked breakfast. You MUST order by 6.00pm the evening prior after which this option cannot be made available. - choose one breakfast meal per person - refer menu - dial 51 (tick) on your bedside phone or email/sms to place your order and preferred time if you are a late arrival.

Weddings

We allow newly married couples to spend their wedding night at the venue however we do not accept wedding parties who are looking for facilities to use before or after the wedding. We apologise however our facility is not setup to cater for this activity.

Deposits & Full Payments

Due to the propensity for guests booking via Booking.com to supply incorrect or inaccessible payment details these reservations will be charged 100% of the accommodation charge at the time of booking. Despite Booking.com advising guests of immediate confirmation Georges will not confirm these reservations until full payment is received.

For all other reservations a deposit of 50% of total accommodation charge is to be paid immediately by credit card to secure a booking. If the booking is made 14 days or less than the arrival date then the full payment for the booking is to be paid immediately. The balance of your accommodation charge will be charged to your account 7 days prior to your arrival.

Excess Cleaning

Costs incurred for excessive cleaning will be charged to the nominated credit card. A charge of $50 per hour will apply. 

The following credit cards are accepted;

Visa, Master Card, Diners, Amex  (Diners and Amex are not accepted through our web payment gateway and will attract a charge of 2.5%).

Cancellation, Refunds and Transfers

A strict policy of no cancellations, refunds or transfers applies if a reservation is cancelled within 30 days of the arrival date. Cancellations outside 30 days will forfeit the 50% deposit. Please carefully consider this when making your reservation. Management apologies for the strong stance however due to the small size of the operation it is imperative that revenues are protected. Gift Certificates are non-refundable and non-transferable.

Minimum Night Bookings

A minimum of 2 nights (or more) may apply on statutory public holidays or during the period from Christmas Day through to the 15th of January and the Easter holiday period. Please discuss with us if you would like only one night during these periods. Check-in is from 2:30pm (1430 Hours) Check-out is before 11:00am (1100 Hours).

Cooking Classes/Retreats

- A minimum of 6 participants is required for the school to run.

- Transfers are allowed and can be notified by phoning 03 5981 8700.

- Cancellations are non-refundable however your position can be transfered to another person or another date.

- Cooking schools DO NOT cater for vegetarians, medical dietary requirements or those with food allergies. All dishes may contain traces of peanuts.

- If using a voucher you MUST present your voucher to us on the day of the class - if the voucher has been forgotten or lost, the full amount will be charged to the recepients credit card and will be refunded when the vouchers have been delivered to us.

- A recipe might be different to the description - this is rare but sometimes an ingredient might be unavailable on the day.

- Gift certificates are non-transferable and non-refundable.

Smoking

George's B&B & Culinary Retreat suites are smoke free venues. Smoking is allowed on outside balconies. Please close the doors behind you so that smoke does not blow straight back into the room. Should a room not be saleable the day of your checkout because of the smell of smoke a full room charge will be applied.

Damage and Theft

Any property wilfully or accidently damaged will result in a fair and reasonable make good charge being applied to the nominated credit card.  Any Georges property known to be wilfully taken will also have a fair and reasonable replacement charge applied to the nominated credit card. Our motto is you pay for what you take and pay for what you break.

Pets

Unfortunately George's B&B & Culinary Retreat cannot accommodate pets.